Okotoks Vacuums


SammieB
1 year ago

It's like I have a new vacuum again! Thanks for the clean out! Superior service :)
The Business Owner Replied:

Thank you for the review Sammie!

Written on 03/09/2023

Grant Felesky
2 years ago

Took a Dyson in for a problem with pulsing; it is a clean, newer machine with a brand new filter. The problem couldn’t be identified or rectified but I was charged $30 for ‘cleaning’. The machine had already been cleaned. I felt taken advantage of..
The Business Owner Replied:

Hey Grant, i understand your frustration. Normally we charge 29.99 for spending a couple hours or so looking at the vacuum.
if you can call me 403 982 0026 or come back and see us at the store we can make things right.


Written on 09/22/2022

Elizabeth
2 years ago

The service was great and Faisal fixed my Tristar in less than an hour.
Highly recommend Okotoks Vacuums.
The Business Owner Replied:

thank you Elizabeth!

Written on 07/11/2022

L. Currie
2 years ago

Courteous, reliable service and good advice. First, Okotoks Vacuum installed a new vacuum outlet in my home. The installation went well, was reasonably priced and I am very happy with the result. Second, they helped me keep a very old power head out of the landfill for as long as possible by repairing it when needed. Eventually, they gave me the sound advice to replace the power head, rather than continuing to repair it. I am glad that I did. I recommend Okotoks Vacuums with no reservations.
The Business Owner Replied:

Thank you for the kind words and review!
Really appreciate it


Written on 06/16/2022

Glen
2 years ago

They had the parts I needed!
Great friendly service!
The Business Owner Replied:

thanks for the kind words Glen!

Written on 03/22/2022

Shirley Titus
3 years ago

I purchased a hoover vacuum Jan 2021. Used twice returned to store in April as it was not working very well.
He looked at it and there was a ring blocking it from working. He fixed it very good service Used it twice now it is fine. I am happy with the service would recommend them.
Shirley from Okotoks
The Business Owner Replied:

Thank you shirley!

Written on 04/22/2021

Greg
3 years ago

Kumar was professional, informative and performed the required service quickly and reasonably. I would recommend this company to anyone with any vacuum related needs!
The Business Owner Replied:

Appreciate the kind words Greg! thank you!

Written on 02/22/2021

Matt
4 years ago

Exceptional service, Faisal was very professional and I like the fact that he sells top quality vacuums from Germany as I only like buying the best because you get better longevity with fewer repairs. I recently gave up on my Dyson DC 32 as it required a new powerhead every year. I bought the Sebo D4 vacuum as it has medical grade filters which are great for my wife's allergies, it runs a lot quieter than my Dyson did and it comes with 10 years warranty.

joe
5 years ago

Was very pleased with the service I received. Had to bring in a Bissel carpet cleaner for repair. Kumar explained the problem simply to me that made the process very seamless and convenient. I am happy to support local small business owners and would highly recommend this store.

Rajeshkumar Sadasivan
5 years ago

Fantastic customer service! I fixed my Kenmore vacuum powerhead after a small piece snapped and it stopped working. They replaced the two pieces that needed replacing and had me out the door in less than half an hour. The man that helped me was very knowledgeable, very friendly, and extremely helpful. Highly recommended!